FAQS

When can I move in?

How much notice needs to be given before I move out?

Do I need to sign a long-term lease?

If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

Do I need to sign a long-term lease?

How much notice needs to be given before I move out?

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis.

How much notice needs to be given before I move out?

What type of documentation do I need to provide in order to rent a space?

All contracts are month-to-month. However, we do require a 30-day notice before you move out.

What type of documentation do I need to provide in order to rent a space?

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

How do I make a payment?

What type of documentation do I need to provide in order to rent a space?

What forms of payment do you accept?

You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly. Kiosk available for payments 24 hours/day.

What forms of payment do you accept?

What type of documentation do I need to provide in order to rent a space?

What forms of payment do you accept?

Checks, money orders, VISA, MasterCard, American Express and Discover, and cash.

Are there any items that I am NOT able to store?

Does there have to be someone in the office to let me through the security gates?

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

Does there have to be someone in the office to let me through the security gates?

No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.

Are my stored contents insured?

Does there have to be someone in the office to let me through the security gates?

Do you have handcarts available at your facility?

No, storage is at your own risk. There are 2 ways to protect your items: our tenant protection plan or obtaining your own insurance (check with your homeowners/renters insurance).

Do you have handcarts available at your facility?

Yes. You are welcome to use our complimentary carts to move in.

Do you sell boxes and storage supplies?

Do you have handcarts available at your facility?

Do you sell boxes and storage supplies?

Yes. We sell various moving supplies in our office.

Do you have move-in trucks available?

Do you have handcarts available at your facility?

Do you sell boxes and storage supplies?

Yes. We have move-in trucks available to rent.

Storage tips

Smallest Space
Rent the smallest amount of space you will need, and pack the unit full.
Gather Materials
Start by gathering as many boxes as you think you will need as well as tape, markers, and packing material (e.g., foam shipping noodles, bubble wrap, packing paper or towels).
Uniform Sizes
If possible, try to use uniformly sized boxes for easy stacking.
Inventory
Make up an inventory list of your items and keep it in a safe place (at home or in a safe deposit box) away from the unit.
Prepare
Prepare your space by placing a protective cover on the floor under your goods.
Keep Dry
Place your storage items on 2x4 boards or on pallets to guard against dampness. Any concrete floor may become cold and damp.
Access
Plan your storage space. Place items that you may need to access often in the front of the unit.
CAUTION
Do not store anything COMBUSTIBLE (e.g., paint thinner, gasoline, solvents, or paint).
Easier Access
Try to leave an aisle down the center of the storage unit for easier access. Leave a small space between the walls and boxes to allow for air circulation.
Stack
Stack heavier boxes on the bottom and lighter boxes on top.
Strong Boxes
Be sure your boxes are strong enough to hold 25-30 pounds (although we suggest not putting too much in each box).
List Contents
List contents of boxes on all four sides; number the boxes and seal with tape.
Wrap It Up
Dishes and glasses should be wrapped in paper and packed in sturdy boxes. Stack them on top.
Fragile
Fragile pictures and mirrors should be wrapped in cardboard, marked “FRAGILE” and stacked on end.
Extra Space
Furniture with drawers can be utilized as storage places for pictures, knick-knacks, china, silverware, small items, etc. Wrap them in tablecloths, towels, or blankets to prevent breakage.
Appliances
Larger appliances make excellent “packaging cases” for blankets, towels, tablecloths and clothes.
Electronics
Put TVs and other electronics in the rear of your unit.
Stored Together
Shovels, hoes, rakes, and hoses can be stored together in empty trash cans. Stack extra cans inside each other.
Removable Legs
Tables that have removable legs should be broken down to save space.
Sofas and Loveseats
Sofas and loveseats can be stored on end to save floor space. Wrap cushions in plastic and place on top of sofas.
Sharp or Heavy Objects
Avoid placing sharp or heavy objects on top of upholstered furniture.
Stuffed Furniture
Cover stuffed furniture with cardboard or blankets to protect against dust.
Mattresses
If you stand mattresses on their sides, prop them up so they stand straight. Otherwise, they tend to bend out of shape and become lumpy.
Metal Items
Wipe any items made of metal - bikes, metal tables, tools, etc. - with machine oil to prevent rusting.

FAQS

When can I move in?

How much notice needs to be given before I move out?

Do I need to sign a long-term lease?

Do I need to sign a long-term lease?

How much notice needs to be given before I move out?

Do I need to sign a long-term lease?

How much notice needs to be given before I move out?

How much notice needs to be given before I move out?

What type of documentation do I need to provide in order to rent a space?

What type of documentation do I need to provide in order to rent a space?

What type of documentation do I need to provide in order to rent a space?

What type of documentation do I need to provide in order to rent a space?

How do I make a payment?

What type of documentation do I need to provide in order to rent a space?

What forms of payment do you accept?

What forms of payment do you accept?

What type of documentation do I need to provide in order to rent a space?

What forms of payment do you accept?

Are there any items that I am NOT able to store?

Does there have to be someone in the office to let me through the security gates?

Does there have to be someone in the office to let me through the security gates?

Does there have to be someone in the office to let me through the security gates?

Does there have to be someone in the office to let me through the security gates?

Does there have to be someone in the office to let me through the security gates?

Are my stored contents insured?

Does there have to be someone in the office to let me through the security gates?

Do you have handcarts available at your facility?

Do you have handcarts available at your facility?

Do you have handcarts available at your facility?

Do you have handcarts available at your facility?

Do you sell boxes and storage supplies?

Do you have handcarts available at your facility?

Do you sell boxes and storage supplies?

Do you have move-in trucks available?

Do you have handcarts available at your facility?

Do you sell boxes and storage supplies?

Storage tips

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